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The Seller Policy for Abeo India outlines the terms and conditions that sellers must adhere to when using the platform. Here’s a synopsis of the key points:
1. **Eligibility**: Sellers must be at least 18 years old and provide necessary documentation including PAN Card, GST Certificate, and bank account details. A brand name and NOC Certificate are also required.
2. **Listing and Selling Products**: Sellers must list only legal products, provide accurate information, and fulfill orders promptly.
3. **Payment and Fees**: No charges or commissions apply for selling products, but advertisement charges may apply. Payment is received 5 business days after delivery.
4. **Product Return and Refund**: Sellers must accept returns according to the platform’s policy, provide clear return policies, and process refunds promptly.
5. **RTO Charges**: Sellers must follow terms and conditions regarding Return to Origin charges for specific situations like damaged or wrong items.
6. **Delivery and Shipping**: Sellers are responsible for shipping products securely and providing accurate shipping information.
7. **Prohibited Activities**: Sellers must not engage in illegal activities or activities that harm the platform’s reputation.
8. **Termination of Seller Account**: Multiple account creation or use of automated tools is prohibited, and violating this may lead to account termination.
9. **Changes to Policy**: The platform may update the policy and sellers are required to review and comply with the updated version.
10. **Data Privacy and Confidentiality**: Sellers must protect user information and use it only for fulfilling obligations under the policy.
11. **Intellectual Property**: Sellers must respect intellectual property rights and not infringe upon them.
12. **Dispute Resolution**: Disputes should be resolved amicably or submitted to the platform for resolution.
13. **Governing Law and Jurisdiction**: The policy is governed by relevant laws.
14. **Seller Reviews and Ratings**: Sellers are encouraged to maintain high customer satisfaction, and the platform reserves the right to remove fraudulent or misleading reviews.
15. **Intellectual Property Infringement Claims**: Sellers must promptly address infringement claims and remove infringing products.
16. **Changes to Policy**: The platform may update the policy, and sellers are responsible for reviewing and complying with it.
17. **Contact Information**: Sellers can contact customer support for assistance.
By agreeing to sell on Abeo India, sellers agree to comply with this policy. The platform reserves the right to enforce the policy to protect user interests.
